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Report | U.S. PIRG Education Fund | Financial Reform

Debt Collectors

Report: Our latest report based on the CFPB's public Consumer Complaint database reviews the most-complained about debt collectors. Funny, a new CFPB complaint "snapshot" does not. The report comes as the CFPB's acting director threatens to make the database non-public. If the CFPB both shuts down the public database and continues to issue industry-friendly reports that don’t give out any real information, the public and marketplace harm is even greater.

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News Release | U.S. PIRG Education Fund | Financial Reform

Unlike CFPB’s “Snapshot,” PIRG report reveals which debt collectors Americans file complaints about most

News Release: Our latest report based on the CFPB's public Consumer Complaint database reviews the most-complained about debt collectors. Funny, a new CFPB complaint "snapshot" does not. The report comes as the CFPB's acting director threatens to make the database non-public. If the CFPB both shuts down the public database and continues to issue industry-friendly reports that don’t give out any real information, the public and marketplace harm is even greater.

> Keep Reading
Report | U.S. PIRG Education Fund | Financial Reform

Shining A Light on Consumer Problems:

Our report, Shining A Light on Consumer Problems: The Case for Public Access to the CFPB’s Financial Complaints Database, details why it is important that the highly successful Consumer Financial Protection Bureau database of over one million consumer complaints remain open to the public, so consumers, researchers and others can study the financial marketplace.

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News Release | U.S. PIRG Education Fund | Financial Reform

New Report Makes Case To Keep CFPB Complaint Database Public

As the Consumer Financial Protection Bureau’s (CFPB) acting director continues to threaten to hide the agency’s public Consumer Complaint Database from consumers and researchers, a new report makes a strong case to keep the database public. The report from U.S. PIRG Education Fund and Frontier Group was filed as an official public comment in the CFPB’s Request for Information about the database. 

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Blog Post | Financial Reform

Public CFPB Database Comment Period Ends Monday, 4 June at Midnight | Ed Mierzwinski

Monday, June 4, at midnight (ET) marks the deadline for filing public comments on the Consumer Financial Protection Bureau’s latest inward-facing Request For Information (RFI); this one is on the future of the public Consumer Complaint Database, which has been disparaged for years by various bank industry actors and their coin-operated think tanks but most recently by the CFPB’s acting director, Mick Mulvaney. Here's why we are fighting to keep the database public.

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News Release | U.S. PIRG Education Fund | Public Health

More Info On Our Testing Methodology for Asbestos in Makeup

Claire’s Stores Inc. incorrectly claims that our testing methods are unsound. Its accusations are misinformed at best, and seem to be designed to distract from the bottom-line: that Claire’s is selling makeup that contains asbestos to preteens.

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News Release | U.S. PIRG Education Fund | Public Health

Asbestos Found in Claire’s Kids Makeup

Makeup sold by Claire's, a preteen retail store, contains asbestos. U.S PIRG Education Fund found that makeup sold across the country is contaminated with asbestos, which causes cancer. Parents and consumers need to know about these asbestos-laden makeup products.

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News Release | U.S. PIRG | Financial Reform

Bank Deregulation Bill's Free Credit Freeze Section Tweaked, But Still Preempts Better State Laws

Here's our statement on modest changes to the free credit freeze provision of S2155, the massive bank regulation deregulation package on the Senate floor. The changes aren't good enough because the states would still be preempted from better protecting their consumers and some existing state laws would be rolled back.

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News Release | U.S. PIRG | Financial Reform

Three Bills in Congress this Week Would Let Equifax Off the Hook

Remember Equifax? It's one of the nation's Big 3 credit bureaus. It's based in Atlanta. Still not sure? Oh, maybe you'll remember this: Equifax finally admitted in September that months earlier it had lost 145 million consumer records, including Social Security Numbers, to hackers. Here's our latest release explaining that instead of holding Equifax accountable, this week Congress is busy trying to help Equifax.

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News Release | U.S. PIRG | Financial Reform

After New Reports of Stolen Data, U.S. PIRG To Congress: Stop Letting Equifax off the Hook

Today Equifax admitted to losing information for over 2 million more Americans. Here's our release explaining why it's time for Congress to follow the lead of several states and hold Equifax accountable, insead of letting it off the hook.

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Report | Georgia PIRG Education Fund | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

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Letter: Protecting the FTC from Special Interest Attacks

While much of our work has been in defense of the Consumer Financial Protection Bureau (CFPB), we also support the efforts of the over-100 year old Federal Trade Commission.

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Report | Georgia PIRG Education Fund and the Frontier Group | Tax

Following the Money 2016

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Report | U.S. PIRG Education Fund | Consumer Protection

Why You Should Get Security Freezes Before Your Information is Stolen

Here are tips for preventing ID theft and using a security freeze:

How To Avoid Identity Theft

How To Use a Security Freeze

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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Blog Post | Transportation

Georgia's $2 billion Truck-Only Lanes: A Lesson in Outdated Transportation Planning | Matt Casale

Like other major highways across the nation, Interstate 75 in the Atlanta metro area is plagued by congestion. And there are good reasons to think that it will get worse, unless there are major changes. Georgia's plan is to expand the highway by building new truck-only lanes. We know from experience that this won’t play out so well. Not only that, other options could solve the problem in a much more environmentally and socially-beneficial way.

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Blog Post | Financial Reform

Why The Legal Dispute Over the Leadership of the CFPB Matters | Michael Landis

There’s an important legal fight happening right now over the temporary leadership of the Consumer Financial Protection Bureau. And U.S. PIRG Education Fund, along with nine other consumer advocacy groups, just weighed in with a friend-of-the-court brief against the President and his pick. Find out why the Consumer Bureau needs to be independent in this blog entry about why the legal dispute over the CFPB matters.

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Blog Post | Transportation

To Build A 21st Century America, Start Here | Jeff Robinson

The stakes in the current infrastructure debate are high. But what matters most is not the size of any federal infrastructure package, nor how it is financed, nor even how many jobs it creates in the coming years. What matters most is building the infrastructure that will enable America to respond to the challenges and opportunities of the 21st century.

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Blog Post | Financial Reform

Senator: Consumers Should Have More Control Over Credit Reports. We Agree. | Ed Mierzwinski

Throughout the anger and frustration over the Equifax breach debacle, consumers, reporters and legislators have repeatedly asked me: "Ed, why don't consumers, not credit bureaus, control when their credit reports can be shared or sold?" Now comes U.S. Senator Jack Reed (RI) with a PIRG-backed bill to do just that! 

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Blog Post | Financial Reform

Have Banker Deregulation Demands Jumped the Shark? | Ed Mierzwinski

When a tired TV show desperate for viewers goes over the top with wacky plots, it is said to have "jumped the shark." Unfortunately, even after the Wells Fargo debacle and even as bank profits return to record levels, the "viewers" of bank deregulation demands -- members of Congress -- still have an unslaked appetite for over-the-top, outrageous proposals to take consumer and financial system safety cops off the bank beat. Meanwhile, the public -- by wide, non-partisan margins, wants to keep the cops on the beat.

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Defend the CFPB

Tell your senators to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

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